Nigerian bank United Bank for Africa (UBA) brings a touch of innovation to the face of e-banking with the introduction of Leo, the UBA Chat Banker that allows customers to use their social media accounts to perform key banking transactions.
The new service will allow customers to open new accounts, receive instant transaction notifications, check their balances on the go, transfer funds and recharge their accounts. They will also be able to confirm checks, pay bills for loans, freeze accounts, request mini statements, among other things.
For UBA Group Managing Director, Kennedy Uzoka “The formulation of this product is consistent with the philosophy of the bank’s first clientele, where we do things not as we see fit, but focusing on what customers want, where they want it and on the platform they want. “.
According to Kennedy Uzoka, the bank is continually developing strategies to facilitate the transactions of many users, while ensuring greater security of their transactions.
The bank ensures working with technology giants who have the global capability to ensure not only transparent but also effortless banking operations for millions of their clients across Africa.