By Diary N’diaye Bâ
A boycott campaign has been launched on social networks (Facebook, Wathsap …) in recent days aimed at the largest Mauritanian telephone operator, Mauritel, a subsidiary of the giant Morocco Telecom, holder of 51% stake.
“Khallouha tfaless” (let it go bankrupt) is the motto of the boycott campaign launched by the operator’s customers to denounce the quality of service and rates deemed high.
Indeed, to justify this approach, bloggers evoke, the poor services of the operator charged at high prices. The price of one minute of communication at the national level is very high compared to the other two existing operators in the country.
After several complaints without follow-up, the users decided to launch a boycott to the services of the operator. The protesters announced that the boycott will start on the 1st day of Ramadan. A way to give society 10 days to respond to their demands.
However, one of the first notable consequences of this call for boycott is the considerable drop in the number of likes on the Facebook page of Mauritel.
A leader of one of the pages promoting the boycott campaign on Facebook said, “Our demands are clear: reduce unreasonable prices compared to countries with much higher incomes.”
Mauritel was created historically in 1999 as a telecommunications operator in Mauritania, following the separation of the Post and Telecommunications Office. Since 2001, it has become a 51% subsidiary of Maroc Telecom Group, which remains the parent company of the Mauritanian subsidiary.