From 24 to 28 February 2025, Congo Terminal organised the 1st regional Kaizen, bringing together the terminal’s teams as well as business experts and Operational Excellence teams from other Group entities: Benin, Cameroon, Ghana, Côte d’Ivoire, Guinea and Nigeria. The aim is to improve the productivity of terminal tractors and reduce waiting times for gantry cranes.
This project is part of Congo Terminal’s many initiatives to improve the productivity of ships and gantry cranes serving its lines.
For a week, three teams worked together to solve the three main problems: reducing terminal tractor journey times, reducing terminal tractor waiting times for loading, and optimising shift changeover times.
‘This first Kaizen was a success for us. We’ve come away enriched with new measures to implement to optimise our operations, as well as an effective method that we can apply regularly to continually improve. This collective intelligence has enabled us to develop best practices that can be implemented in all countries,’ explains Sandrine WAMY, Congo Terminal Operations Manager.
‘The Regional Kaizen 2025 at Congo Terminal was a successful 1st edition. The team showed that we can collectively find solutions with immediate impact in a short format. We’re all looking forward to the next event,’ explains Gérald CONNEAU, Deputy Director of Operational Excellence.
Kaizen is a collective improvement project that brings together business experts and Operational Excellence teams to address the problems of a particular terminal. The aim of this approach is to provide practical solutions that can be implemented quickly, to learn together about Operational Excellence methods and to replicate the best practices tested in other terminals.
Operational Excellence is now present in most AGL terminals and is being rolled out across the logistics units. www.congo-terminal.net
